- Fully managed emergency lift line using fibre and preconfigured router with phone number for VoIp calls - 2027 ready for the traditional copper phone line switch off
- UPS supplied so in the event of power failure the broadband VOIP call will continue to work for 2 hours
- Emergency lift fibre lines installed by Openreach on behalf VIVID Telecom
- 99% of Standard faults fixed within 24 hours by Openreach
